🛡️ Responsible Gaming Policy

Play safely,
enjoy responsibly

bdt96 believes gaming should be fun — not stressful. Our responsible gaming tools help you play within healthy limits.

Our responsibility to you

At bdt96, we believe online gaming is a form of entertainment — not a way to earn a living. Responsible gaming is the core foundation of our platform. We want every player to enjoy games in a healthy mindset, within their own means.

Under our responsible gaming policy, every player is given full control over how they spend their time and money. Setting deposit limits, taking a time-out, or permanent self-exclusion — all features are easily accessible from your account settings.

Important message: If you feel that gaming is affecting your daily life, family or financial situation — contact our 24/7 live chat support right now.
21+

bdt96 is only for individuals aged 21 or older. Minors are not permitted to create an account or play.

Safe Environment SSL Secured Fair Play

Safe gaming tools

bdt96 provides multiple effective tools for your protection. These tools can be managed directly from your profile settings.

Set Deposit Limits

Set your own maximum daily, weekly or monthly deposit amount. Once a limit is set it takes effect immediately, and a 48-hour cooldown period applies if you want to increase it.

Time Controls and Reminders

Set a daily time limit for how long you play. When the session time is exceeded, the platform will notify you automatically. This is very effective for building healthy gaming habits.

Time-Out

Temporarily suspend your account for 24 hours up to 30 days. During this time no bets, deposits or game sessions are possible. Once the time-out ends, the account is automatically reactivated.

Self-Exclusion

If you are experiencing long-term issues, choose permanent self-exclusion. You can select a period from 6 months to 5 years. This is our strongest protection measure — while an exclusion is active, the account cannot be reopened.

Reality Check

A pop-up message appears at set intervals letting you know how long you have been playing and how much money has been transacted in that session. This helps you stay aware.

Family Protection

If any family member is a minor, use parental control software on your device. bdt96 always strictly enforces the 21+ age limit and prevents minors from registering.

Signs of problematic gaming

If any of the following signs apply to you, it is a warning signal. Contact us — we are ready to help.

Trying to recover lost money Repeatedly betting to make up for losses and risking increasingly more money.
Hiding from family and friends Concealing the truth about gaming from family or close ones.
Financial pressure Spending money meant for bills, rent or daily necessities on gaming.
Unable to stop Wanting to stop gaming but returning repeatedly and being unable to keep to time limits.
Emotional distress Feeling anxiety, irritability or restlessness when unable to play.
Neglecting work or studies Falling behind on career, studies or family responsibilities because of gaming.

Steps to get help

01

Acknowledge it yourself

Admitting the problem is the most important first step. Assess the situation without shame or fear.

02

Activate self-exclusion

Activate a time-out or self-exclusion right now from your bdt96 account settings.

03

Talk to us

Speak confidentially with our support team in Bengali via 24/7 live chat — we do not judge, we help.

04

Seek professional help

Talk to family, friends or a professional counsellor. Taking care of your mental health is not a sign of weakness.

05

Return gradually

If you start gaming again after a break, begin safely by setting strict limits.

Our commitments and policies

At bdt96, responsible gaming is not just a policy — it is the core character of our platform. We place the wellbeing and peace of mind of every player as our highest priority.

Age Verification

Every player's age is verified at the time of registration. No one under the age of 21 is allowed to create an account or play on bdt96. If any age-related information appears inconsistent, we reserve the right to suspend the account.

Ethical Advertising Policy

bdt96 never runs advertisements or campaigns targeting minors or vulnerable individuals. All our promotional activities are conducted in line with responsible gaming principles.

Privacy and Security

All your information related to responsible gaming is completely confidential. Your personal data is kept secure using SSL encryption. Our support team does not share any player's responsible gaming requests with third parties.

Deposit and Withdrawal Limits

The minimum deposit is ৳100 and the minimum withdrawal is ৳500 for each method. You can reduce your daily or weekly deposit limit on your own. Withdrawals are generally processed within 5-30 minutes, which helps you manage your finances.

Quick Contact

Live Chat Support Get help in Bengali 24 hours a day, 7 days a week
Email Support [email protected]
Response Time Instant on live chat; quick response by email
Fully Confidential Your information stays protected and private
Asking for help is a sign of strength. You are not alone.

Frequently Asked Questions

After logging into your account, go to Profile Settings. There, under the "Responsible Gaming" section, you will find all options for deposit limits, time limits, time-out and self-exclusion. If you have trouble activating any tool, contact our 24/7 live chat support.

Yes. If there is any balance in your account when you activate self-exclusion, you will have the opportunity to withdraw it. The minimum withdrawal amount is ৳500 and the process is usually completed within 5-30 minutes. Contact support for more details.

Yes. Reducing a deposit limit takes effect immediately. However, a 48-hour cooldown period applies if you want to increase the limit. This rule is intentionally in place so that no one risks more money in a moment of impulse.

Contact our 24/7 live chat or [email protected] immediately. We can temporarily suspend the account and investigate. bdt96 strictly prohibits use by minors and makes no exceptions on this matter.

Yes, once the time-out period ends, the account is automatically reactivated. However, this does not apply to self-exclusion — in that case, after the set period ends, you will need to contact support separately to request that your account be reopened.

Online gaming is entirely an entertainment activity. It should not be thought of as a reliable source of income. Every bet carries a chance of winning or losing, and the house edge holds over the long term. Only play with money that, if lost, will have no impact on your daily life.

Absolutely. All your information and conversations related to responsible gaming are kept completely confidential. Our support team follows strict privacy policies and your information is not shared with third parties.

Enjoy gaming safely

Play within limits, with responsibility. bdt96 is always by your side — for help and for fun.

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